The account email is part of sign-in. Phone verification is in Settings: enter the mobile number, choose Send code, then enter the 6-digit code and Verify. The screen says a phone check shows you can receive texts. It is not an identity check. Change the number with Use a different number.
Where to go
Verify your phone asks for the mobile number, then Send code, then the 6-digit code, then Verify. Use a different number changes it. The screen says a phone check is not an identity check.
What to do
- Open Settings.
- Use Verify your phone and Send code if you want the phone check.
- Enter the 6-digit code and choose Verify.
- Use Contact if you no longer have access to the email on the account. Do not open a second account as the first step.
What you should see
Settings is titled Settings and described as your profile, security, and data. Sections include Profile & preferences, Verification, Where you’re signed in, Your data, and Close my account. Language in the header matches the account language control.
What this does not mean
- A phone number in a listing is public if you typed it there. Prefer not to.
- Support does not ask for the 6-digit code.
- SMS delivery is not promised for every product event.