An order exists only when the deal screen says so. Messages can show a conversation about an order. Provider shipping is where shipping settings live. Do not promise a delivery date the offer does not contain. Card payments are not open, so an order record is not proof a card was captured. Use the deal for the current state.
Where to go
An order is a deal the screen labels as an order. Read the fulfillment on the offer. Do not promise a carrier the shipping page does not let you use.
What to do
- Open the deal labeled as an order.
- Read the fulfillment the offer listed.
- Use the provider shipping page for settings you can actually honor.
- Tell the other person in the thread if a handoff changes.
What you should see
These are listing types and workspace tools that already have screens. They follow the same held payment rule. A published rental, product, or workspace does not create a card charge or a bank payout.
What this does not mean
- A chat estimate is not the delivery term.
- A carrier integration that is not enabled cannot be described as live.
- No payout follows an order while payouts are held.