Change the time with the scheduling control on the deal or by a new offer version before acceptance. Cancel this deal is the cancellation control when the deal shows it. Read the confirmation so you see the rule for that deal. If the control is missing or the other person is silent, use Contact and include the deal reference.
Where to go
Before acceptance, send a new offer version with the new time. After a deal exists, use the control on that deal. Cancel this deal is the cancellation control when it is shown.
What to do
- Open the deal or the offer.
- If you are still on an offer, send a new version with the new time.
- If the deal exists, use its reschedule control when shown, or Cancel this deal.
- Tell the other person in the thread.
What you should see
The inbox can show an empty state, No conversations yet, with Browse listings. A thread menu includes Mute notices, Archive, Block, and I’ll handle this myself. The offer, when there is one, is on that thread.
What this does not mean
- Do not assume a fee or money back. Payments are not open, and rules differ by the offer you accepted.
- Archive does not cancel a booking.
- No reply is not the same as agreement to a new time.