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Messages and scheduling
Help Center
Messages and scheduling
Write, reschedule, and manage notifications.
Attach photos and files safely
Attach a photo only when it helps the work and does not show a password, a document, a card, or an address you do not need to share.
Block or report a contact
Block is on the thread menu.
Confirm an appointment
Confirm a time by accepting the offer that contains that schedule, or by the confirmation control on the deal if one is shown after acceptance.
Manage message notifications
Notifications is the list of alerts.
Reschedule or cancel a booking
Change the time with the scheduling control on the deal or by a new offer version before acceptance.
Send and read messages
Messages lists conversations about listings, requests, and deals.
Understand scheduling requests
The schedule on an offer is the proposed time.
What if someone misses an appointment?
Check the deal state and the thread before you treat a missed time as abandonment.
What should I include in a first message?
Say who you are in the context of the listing or request, what you need, the timing, and the constraint that would change the job.
When can agents send messages?
Neighbor does not book, spend, or send a binding message on its own while execution is turned off.