Say who you are in the context of the listing or request, what you need, the timing, and the constraint that would change the job. Ask one clear question if the listing left it open. Do not open with a card number, a password, or a demand to leave the product.
Where to go
Start from the listing or the request so the thread already names the subject. Ask the open question there. Do not open with a card number or a one-time code.
What to do
- Name the listing or request you are writing about. The thread usually does this for you when you start from that page.
- State the outcome and the timing.
- Ask about scope, access, or qualifications that are still unclear.
- Wait for a reply before you share a precise address.
What you should see
The inbox can show an empty state, No conversations yet, with Browse listings. A thread menu includes Mute notices, Archive, Block, and I’ll handle this myself. The offer, when there is one, is on that thread.
What this does not mean
- The first message is not an offer unless you also sent an offer.
- Do not include another person’s private information.
- Pressure to pay off-platform is a reason to stop and use Report.