Do not pay outside the deal, do not buy gift cards, and do not send a code or a card number. Payments are not open, so a stranger who says your payout is stuck until you pay a fee is lying. Report the message. If you already sent money outside the product, contact your bank.
Where to go
A demand to pay off the deal, buy gift cards, or pay a fee to unlock a payout does not match this product. Payments are not open. Report the message and, if you sent money, call your bank.
What to do
- Stop the conversation when money is demanded off the deal screen.
- Use Report and Contact.
- Change your password and sign out other devices if you shared a code.
- Tell your bank if you sent money.
What you should see
Safety opens with the emergency notice. Meeting safely lists public places, keeping terms in the product, telling someone you trust, checking profiles, and leaving if something feels wrong. Trusted contacts and check-ins need you to be signed in.
What this does not mean
- Hire a Neighbor does not unlock a payout in exchange for a fee paid to a person.
- A lookalike sign-in page is not Settings.
- Free help never needs a deposit.