Support includes Appeal a moderation decision. It asks for the reference number from the notice and why the decision should be reconsidered. The button is Submit appeal. Use it when something was removed or limited and you have that reference. It is not the form for a new bug or a password reset.
Where to go
Appeal a moderation decision asks for the reference number from the notice and why it should be reconsidered. The button is Submit appeal. It is not the form for a new bug or a lost password.
What to do
- Find the reference in the notice you were sent.
- Open Support and Appeal a moderation decision.
- Enter the reference and the reason.
- Choose Submit appeal.
What you should see
Support asks How urgent is it?, then Subject, an optional deal, and what is going on. Send to support confirms the send. Appeal a moderation decision is separate and needs the reference from the notice. No reply time is promised. Immediate danger is a call to local emergency services.
What this does not mean
- An appeal is not a new listing.
- Do not open a second account to dodge a limit.
- No reply time is promised.