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Support
Contact a person and what to include.
Appeal a moderation decision
Support includes Appeal a moderation decision.
Choose the right support category
Support asks How urgent is it? The choices are Not urgent, Normal, Urgent, and Someone is unsafe.
Contact support
Signed-in people open Support, write a Subject and what happened, and choose Send to support.
How we handle urgent reports
Someone is unsafe on the support form is the urgency for danger.
I cannot access my account
Use Forgot your password? and Email me a reset link.
I cannot find my listing
A listing can be a draft, paused, or still blocked by a readiness check.
Report a problem with an arrangement
On the deal, Report a problem is the control.
Report a technical problem
Say the page, what you clicked, what you expected, and the error text.
Track an open support request
After you choose Send to support, the screen confirms the send.
What to include in a support request
Write one or two sentences on what you expected and what happened.